Privacy Policy
We ("we", "us", "our") take the protection of the data of the users ("users" or "you") of our website and/or our mobile app (the "website" or "mobile app") very seriously and commit to protecting the information that users provide to us in connection with the use of our website and/or our mobile app (together: "digital assets"). Furthermore, we commit to protecting and using your data in accordance with applicable law.
This privacy policy explains our practices regarding the collection, use and disclosure of your data through the use of our digital assets (the "services") when you access the services through your devices.
Please read the privacy policy carefully and make sure you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy and do not agree with our approach, you must stop using our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your consent to this privacy policy and any changes to it.
In this privacy policy you will learn:
- How we collect data
- What data we collect
- Why we collect this data
- To whom we share the data
- Where the data is stored
- How long the data is retained
- How we protect the data
- How we handle minors
- Updates or changes to the privacy policy
What data do we collect?
Unidentified and unidentifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data does not allow conclusions to be drawn about who it was collected from. Non-personal data we collect consists mainly of technical and aggregated usage information.
Individually identifiable information, i.e. all those through which you can be identified or could be identified with reasonable effort ("personal data"). Personal data that we collect through our services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses and more. If we combine personal with non-personal data, these will be treated by us as personal data as long as they are in combination.
How do we collect data?
We collect data when using our services. So when you visit our digital assets and use services, we may collect, capture and store usage, sessions and related information.
We collect data that you provide to us yourself, for example, when you contact us directly through a communication channel (e.g. an email with a comment or feedback).
We may collect data from third-party sources as described below.
We collect data that you provide to us when you sign up for our services through a third party such as Facebook or Google.
Why do we collect this data?
We may use your data for the following purposes:
- to provide and operate our services;
- to develop, customize and improve our services;
- to respond to your feedback, requests and wishes and to offer help;
- to analyze request and usage patterns;
- for other internal, statistical and research purposes;
- to improve our data security and fraud prevention capabilities;
- to investigate violations and enforce our terms and policies and to comply with applicable law, regulations or government orders;
- to send you updates, messages, advertising material and other information related to our services. For advertising emails, you can decide whether you want to continue receiving them. If not, simply click the unsubscribe link in these emails.
To whom do we share this data?
We may share your data with our service providers to operate our services (e.g. storing data through third-party hosting services, providing technical support, etc.).
We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent or take action against unlawful activities or other misconduct; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, our property or our personal safety as well as the safety of our users or the public; (iv) in the event of a change of control of us or one of our affiliated companies (by way of a merger, acquisition or purchase of (substantially) all assets, etc.); (v) to collect, retain and/or manage your data through authorized third parties (e.g. cloud service providers) as appropriate for business purposes; (vi) to work together with third parties to improve your user experience. To avoid misunderstandings, we would like to point out that we may transmit or share non-personal data to third parties or otherwise use it at our discretion.
How long is the data retained?
Please note that we retain the collected data as long as necessary for the provision of our services, to comply with our legal and contractual obligations to you, to resolve disputes and to enforce our agreements. We may correct, supplement or delete incorrect or incomplete data at any time at our discretion.
How do we protect the data?
The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data may be stored through the data storage, databases and general applications of our hosting provider. It stores your data on secure servers behind a firewall and provides secure HTTPS access to most areas of its services.
How do we handle minors?
The services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect data from children. If you are not yet of legal age, you should not download or use the services and should not provide us with any information.
We reserve the right to request proof of age at any time so that we can verify whether minors are using our services. In the event that we become aware that a minor is using our services, we may deny these users access to our services and block them, and we may delete all data about this user stored with us. If you have reason to believe that a minor has shared data with us, please contact us as explained below.
Updates or changes to the privacy policy
We may revise this privacy policy from time to time at our discretion, the version published on the website is always current (see "Last updated" date). We ask you to regularly review this privacy policy for changes. In case of significant changes, we will post a notice on our website. If you continue to use the services after notification of changes to our website, this will be deemed your confirmation and consent to the changes to the privacy policy and your agreement to be bound by the terms of these changes.
Rights under California Consumer Protection Act
If you use the services as a California resident, you may be entitled to request access to and deletion of your data under the California Consumer Privacy Act ("CCPA").
To exercise your right to access and deletion of your data, please read below how to contact us.
Contact
If you have general questions about the services or the data we collect about you and their use, please contact us at:
- Name:
- Address:
- Email address:
DISCLAIMER
The information contained herein is not a substitute for legal advice and you should not rely solely on it. Specific requirements regarding legal terms and policies may vary from state to state and/or from legal system to legal system. As set forth in our terms of use, you are responsible for ensuring that your services are lawful under the law applicable to you and that you comply with it.
To ensure that you fully comply with your legal obligations, we expressly recommend that you seek professional advice to better understand what requirements apply specifically to you.